Cloud PBX – the trusted alternative for your business
On-premise PBX is a sunset technology. Some businesses still make use of this system, sure, but it is definitely on its way out in favour of the modern solution – cloud PBX.
Why though? What is it about cloud PBX that makes it superior to its older counterpart? Why is it such an attractive prospect to business owners, both big and small, and something you should pay attention to?
An outdated PBX
First off, let’s take a closer look at on-premise PBX. As the name implies, this VoIP solution sits within an organisation, where it operates on a traditional copper line infrastructure.
To its credit, on-premise PBX does certainly do exactly what it says it will on the box. It’s a private phone network that allows a receptionist to take calls and transfer them to their relevant department for example, as well as make use of other handy features, like voice recording.
The big problem with on-premise PBX unfortunately, is that it’s expensive – it requires big capital outlay from the get-go. There’s room for unexpected costs too, like a technician callout in the event of there being a loss in service. To make matters worse, opting for this solution sees business owners being roped into lengthy, unnecessary contracts with their service provider, often at a minimum of five years, because there’s a need to install complex hardware and lay out the infrastructure to support it.
Flexibility? You can forget it. Growth is still possible, but on-premise PBX doesn’t exactly encourage it, at least not in the speedy manner that your organisation may require.
The PBX of the future lives in the cloud
Cloud PBX on the other hand, one of Connection Telecom’s offerings, is almost the complete opposite. It’s a secure VoIP solution that’s both flexible and scalable, all because it lives online. With the physical infrastructure eliminated, decreased downtime is just one of the many benefits you’ll receive with this solution. If your network were to drop for example, calls would simply be routed directly to an employee’s mobile phone, ensuring that your clients are always able to get through to find the resolution they require.
Aside from this, one of the biggest positives of our cloud PBX services is the massive cost saving it can provide. Right off the bat, because no heavy-duty hardware is required, there is no need for big capital outlay. Without a complex physical infrastructure, you can forget about a complicated contract too.
The true financial value of cloud PBX however, stems from the fact that it makes use of the Internet to deliver its goods. Did you know that this service can generate up to a 40% saving on your company’s telco expenditure? This is possible because we use our own network to carry our data. As a result, we’re able to pass our savings directly on to you, the consumer.
A solution for the modern business
Agility is a prerequisite for a company’s success in the modern competitive landscape. A contract with little to no room for flexibility and scalability is a real detriment to that pursuit.
With our cloud PBX solution, that’s never going to be a worry for you or your operations manager regarding your communication needs. Not only that, there’s room to save financially. Which organisation doesn’t need that perk alone?
Think your business could benefit from a cloud PBX solution? Get in touch with a TELVIVA consultant today!