Hosted PBX delivers cost savings - making it worth the switch

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Article source: TMCnet pbx

If it isn’t broken, don’t fix it.

Those are words that many businesses live by, especially as increased competition and the pace of business has increased to the point where nobody has the time for improvements or anything really beyond the day’s to-do necessities.

At least in the case of PBX systems, however, this can be short-sighted. The rise of the hosted PBX is more than an upgrade of existing technology; it represents a revolution in how businesses can handle their calls, and there are many ways it can save a business money.

First of all, a hosted PBX solution can eliminate the charges for calls between offices.

Many businesses that have offices in different locations use separate phone systems for each location, meaning calls between offices can incur a hefty cost. With a hosted PBX solution, however, all offices can fall under the same system and the costs of calling between offices can be reduced. Ring groups can even be set up so that it’s easy to have phones ring in multiple offices, or press an extension and be connected, even if those offices are across the country.

Second, maintenance costs are wiped away with a hosted PBX because the hardware is entirely managed by the hosting company. Say goodbye to the PBX closet — and the costs associated with maintaining the equipment inside that closet.

Third, web meetings and conference calls are less expensive with a hosted solution. Business travel costs add up quickly, so businesses of all kinds are leveraging video conferencing to cut down on travel expenses. Turning to the cloud is ideal for video conferencing since it used VoIP and is better able to integrate with other unified communications services such as presence and chat.

A fourth cost savings is scalability. With a traditional PBX system, moving or making line changes is both hard and expensive. But with a hosted PBX solution, these same tasks are exceedingly easy. Businesses can scale their phone service up or down as needed, making them more nimble and able to purchase only what is actually needed. With the scalability, there’s no need to buy more telephony than the business needs because it can always scale when needed.

Finally, a hosted PBX is worth moving toward because it delivers low — and predictable! — monthly costs. There’s much less unpredictability with the costs of a hosted system, and costs can be as little as half the price of a traditional solution.

So while there’s usually wisdom in sticking with what has been working to that point, in the case of PBX systems this logic doesn’t hold. Businesses that migrate to a hosted PBX solution save a noticeable chunk of change, making the investment well worth the effort.

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