Cloud-based telephony saved us R400K in our office move

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Hosted platform proved valuable when things changed
When we adopted cloud-based telephony for our own communications in 2009, it was more than just a show of good faith.
“We were mindful of the fact that all organisations go through major changes, so it was with a view to accommodate future growth and displacement that we adopted cloud,” says Rob Lith, our Director of Business Development.
Everyone likes a pain-free move
We advocate cloud-based telephony, because:
• It’s simple to install. We simply unplugged our phones at the old office and plugged them in at our new residence.
• It makes moves, adds and changes (MACs) easy. Users can be added or removed, without worrying about hardware or software requirements, or physical locations.
• Management is a piece of cake. When it comes to demands for services, roving staff and address changes, cloud-based telephony makes life so much easier.
Case in point
The proof of the pudding came in July this year, when we staged a move across Cape Town.
Rob says, “We had few worries or costs concerning the telephony portion of the move, other than making sure there was enough bandwidth.”
Minimum disruption
We packed up our phones on a Friday afternoon, plugged them in, routed the new site to our hosted servers, and were up and running with the same numbers and extensions. The only change on our business card reprints is our physical address.
Major savings
There was no need to move a complex, on-site analogue PBX or lay new cables. And if we had an on-site IP PBX, we would have had to uninstall and re-install servers, and test the networks… all in one weekend!
If you take into consideration things like installation and cabling costs, and the various other hard and soft costs synonymous with moving a non-cloud PBX, a total bill of R400,000 is not unthinkable.
If your company is considering changing to the cloud as part of a move, we’d caution that that might be too much at once. Rather plan the two separately. If you know you’re going to move to a new address in two years, it may be wise to consider migrating to the cloud sooner rather than later. That way it’s one less thing to worry about when the time comes.
Cloud frees up value
Our new office park (Black River Park) has excellent fibre connectivity. And access costs are expected to come down substantially in August with a 25% Diginet rate reduction from Telkom.
Because of all these savings, we’ve now been able to afford hosted IP-based videoconferencing between our Cape Town and Johannesburg offices.
“With the cost of bandwidth at an all-time low, this is an option available to all cloud customers. But we find that cloud frees up value on a range of levels, which are obvious during times of organisational change. Without it, we might frankly not have been in a position to make the move,” says Rob.

Hosted platform proved valuable when things changed

When we adopted cloud-based telephony for our own communications in 2009, it was more than just a show of good faith.

"We were mindful of the fact that all organisations go through major changes, so it was with a view to accommodate future growth and displacement that we adopted cloud," says Rob Lith, our Director of Business Development.

Everyone likes a pain-free move

We advocate cloud-based telephony, because:

  • It’s simple to install. We simply unplugged our phones at the old office and plugged them in at our new residence.
  • It makes moves, adds and changes (MACs) easy. Users can be added or removed, without worrying about hardware or software requirements, or physical locations.
  • Management is a piece of cake. When it comes to demands for services, roving staff and address changes, cloud-based telephony makes life so much easier.

Case in point

The proof of the pudding came in July this year, when we staged a move across Cape Town. 

Rob says, "We had few worries or costs concerning the telephony portion of the move, other than making sure there was enough bandwidth."

Minimum disruption

We packed up our phones on a Friday afternoon, plugged them in, routed the new site to our hosted servers, and were up and running with the same numbers and extensions. The only change on our business card reprints is our physical address.

Major savings

There was no need to move a complex, on-site analogue PBX or lay new cables. And if we had an on-site IP PBX, we would have had to uninstall and re-install servers, and test the networks… all in one weekend!

If you take into consideration things like installation and cabling costs, and the various other hard and soft costs synonymous with moving a non-cloud PBX, a total bill of R400,000 is not unthinkable.

If your company is considering changing to the cloud as part of a move, we’d caution that that might be too much at once. Rather plan the two separately. If you know you’re going to move to a new address in two years, it may be wise to consider migrating to the cloud sooner rather than later. That way it’s one less thing to worry about when the time comes.

Cloud frees up value

Our new office park (Black River Park) has excellent fibre connectivity. And access costs are expected to come down substantially in August with a 25% Diginet rate reduction from Telkom

Because of all these savings, we’ve now been able to afford hosted IP-based videoconferencing between our Cape Town and Johannesburg offices.

"With the cost of bandwidth at an all-time low, this is an option available to all cloud customers. But we find that cloud frees up value on a range of levels, which are obvious during times of organisational change. Without it, we might frankly not have been in a position to make the move," says Rob.

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