The benefits of hosted PBX for your company

Monday, 12 September 2011 00:00

There are many advantages of having your PBX hosted
over one that is premise-based. Here are some important benefits to consider before making a decision…

• Centralised management – control and governance over procurement standards.
• Decreased variable distance charges – decentralised managed sites might be deemed as small, but when grouped together, the profile of services and costs are large.
• Substantial improvement on bottom-line of individual offices – savings opportunities such as infrastructure optimisation, service optimisation and other initiatives.

• Variable voice charges could be reduced in specific areas such as:
  • Inter-branch calling.
  • Mobile to mobile calls in the office or between offices.
• Leverage bulk buying power and economies of scale.
• Central telephony management system.
• Greater control over private call monitoring – number blacklisting, number whitelisting and special alerts.
• No inefficient cellular routing and contracts at various rates.
• Cohesive service management.
• Standardise procurement management such as a preferred service provider list.
• Centralised control, monitoring and fault resolution.
• Future proof – as your system grows to thousands of extensions, the shelf-life of phones and edge devices is limited to only the hardware in your offices.
• Automatic refresh of edge devices after 5 years – included in your monthly fee.
• No unnecessary costs of duplicating PBXs at the same site.
• Voice termination savings – bring all your branches under a single, centralised umbrella without having to replace all the PBXs at your branches.
• Only a single version of PBX software is needed – automatically refreshed on a quarterly basis.
• Single SLAs agreements for all branches.
• Lower carbon footprint.